Job Summary

Our Client is A Web Solution Research Centre and one of big IT company based in Canada & UAE. 

 

Job Description:
 

Candidate Dynamics 365 Specialist will be responsible for the following functions:
 

• Integration of Dynamics 365 with internal and external applications.

• System configurations for all Dynamics 365 Finance and Operations modules (AP, AR, FA, GL, SCM etc).

• Development of customized dashboards and automation of all financial & business reports using business intelligence tools (Power BI, D365 Reporting Tool)

• Continuous process improvement on the existing ERP- Dynamics 365.

• Coordinate release upgrades and post-implementation system changes

• Develop custom classes, scripts, forms, reports, dashboards, and KPIs

• Development of customized Workflows on D365

• Work closely with Key Users to address frequent causes of issues (problem management).

• Document, maintain, and update system-level customizations and training materials

• Provide technical analysis for business requirements mapping with standard and customized functionalities.

• Make recommendations on process/policy changes that would increase benefit from adoption of ERP.

• Manage data import, data cleansing, deduplication, optimization and data maintenance efforts

• Co-ordinate and deliver quarterly ERP Training (working with ERP Technical Support Team and Key Users) for new users or new job roles.

• Troubleshoot and quickly resolve issues with cloud ERP and integration elements as they arise

• Communicate between departments to understand their business processes; customize and configure systems accordingly

• Manage end to end customizations to the ERP system by making recommendations, highlighting options and pros/cons (impact assessments) of the changes in collaboration with external developers.

• Reviewing user permissions and conducting periodic review and development.

• Activating the workflow system and the electronic approval system.

• Reconfiguring and developing the loyalty points system.

• Configure and manage the gift card system.

• Configure and manage the label printing system.

• Monthly Report for administrative System.

• Monitoring Server Performance.