Customer Service & Support Agent

Beirut , Lebanon

Posted 8 days ago

6 Applicants already applied 13
Seen
  • Experience Needed:
    1+ years
  • Functional Area:
    Customer Service
  • Job Type:
    Full Time
  • Languages:
    English
  • Vacancies:
    1 open position
  • Salary:
    800 to 1300 USD per month

Job Summary

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Requirements:
 
  • Bachelor’s degree or equivalent.
  • 1 years experience in a similar role (call center or customer service environment).
  • knowledge of customer service principles and practices
  • good data entry and typing skills
  • Proficient in relevant computer applications.

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