Customer Service Manager

Abu Dhabi, UAE

Posted 95 days ago

152 Applicants already applied 134
  • Experience Needed:
    5-7 years
  • Functional Area:
  • Job Type:
    Full Time
  • Languages:
  • Vacancies:
    1 open position
  • Salary:
    4000 to 5500 USD per month

Job Summary

  • Improve customer service experience, create engaged customers and facilitate organic growth.
  • Take ownership of customers’ issues and follow problems through to resolution.
  • Set a clear mission and deploy strategies focused towards that mission.
  • Develop service procedures, policies and standards.
  • Keep accurate records and document customer service actions and discussions.
  • Recruit, mentor and develop customer service agents.
  • Maintain an orderly work-flow according to priorities.

  • Excellent Customer Service Skills
  • Excellent Leadership Skills
  • Experience as Cs Manager
  • Call Center background

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