Collection Specialist - Banking

Saudi Arabia

Posted 12 days ago

9 Applicants already applied 6
Seen
  • Experience Needed:
    2 to 4 years
  • Functional Area:
    Banking & Financial Services
  • Job Type:
    Full Time
  • Languages:
    English
  • Vacancies:
    1 open position
  • Salary:
    2700 to 4000 USD per month

Job Summary


Our client is a banking sector based in Saudi Arabia looking for Collection Specialist - Banking.



Responsibilities:


 

  • 100% of his time is allocated to collections.
 
  • Study all cases in the queue and come up with action plan for each case.
 
  • Prioritize the cases in the queue and implement the collection action plan effectively and efficiently.
 
  • Apply all collection techniques and reporting the serious problems to his superior.
  •  
  • Follow-up (calling debtors, sending Legal Notices, meeting the debtors under the direct supervision of the Team Leader if necessary).
 
  • Contact the customers through available contact numbers; otherwise use the technology to trace the customers.
 
  • Make filed visits effectively for all necessary cases.
 
  • Making his utmost best and efforts before deciding on the returned cases.
 
  • Ensure that all customer queries, complaints and suggestions are handled effectively and reported to his superior.
 
  • Ensure the accuracy of all payments made by debtors.


Requirements:
 
  • 2+ years of experience in collection.
 
  • Good English level.
 
  • Proficiency in using programs (MS-Office) and Computer Skills.
 
  • Good communication skills.
 
  • Experience in dealing and negotiating with difficult people.
 
  • Maximum age 38 years old.

 

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