Technical Support Specialist

Saudi Arabia

Posted 99 days ago

26 Applicants already applied 25
Seen
  • Experience Needed:
    2 To 5 Years
  • Functional Area:
    Customer Service
  • Job Type:
    Full Time
  • Languages:
    English
  • Vacancies:
    1 open position
  • Salary:
    2700 to 4000 USD per month

Job Summary


Our Client is a comprehensive managed service that boasts a suite of advanced features and functions to help grow the business across all fronts.


Responsibilities:

 

  • Communicate with existing customers by phone and answer their queries.
  • See and answer technical support tickets received from customers, or direct them to the relevant department.
  • Providing technical and professional advice to clients.
  • Solve customer problems before escalating them to management.
  • Find alternative solutions for the user.


Requirements:

Conditions:

 

  • B.A. in Accounting from a state university
  • Minimum work experience of two to a maximum of 5 years as an accountant
  • Knowledge of ERP programs or one of the accounting programs and work on them for a minimum of two years. Good, if any.
  • Passing technical interview  



Skills required:
 

  • The ability to focus and understand quickly.
  • Has a good knowledge of using Excel and Office programs.
  • The ability to communicate in English in a clear and effective way, including reporting.
  • The ability to take responsibility.
  • Discipline of work schedules.
  • Craftsmanship and precision in mastering the work.
  • Entrepreneurship, cooperation and flexibility.


 

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