Collection Specialist - Banking

Dubai, UAE

Posted 3 days ago

7 Applicants already applied 5
Seen
  • Experience Needed:
    2+ years
  • Functional Area:
    Banking & Financial Services
  • Job Type:
    Full Time
  • Languages:
    English
  • Vacancies:
    1 open position
  • Salary:
    2700 to 4000 USD per month

Job Summary

Our client is looking for a Collection Specialist to play the following roles...
​​​​​​​

  • 100% of his time is allocated to collections.
  • Study all cases in the queue and come up with action plan for each case.
  • Prioritize the cases in the queue and implement the collection action plan effectively and efficiently.
  • Apply all collection techniques and reporting the serious problems to his superior.
  • Follow-up (calling debtors, sending Legal Notices, meeting the debtors under the direct supervision of the Team Leader if necessary).
  • Contact the customers through available contact numbers; otherwise use the technology to trace the customers
  • Make filed visits effectively for all necessary cases
  • Making his utmost best and efforts before deciding on the returned cases.
  • Ensure that all customer queries, complaints and suggestions are handled effectively and reported to his superior.
  • Ensure the accuracy of all payments made by debtors.
 

Requirements:
 

  • 2+ years of experience in collection
  • Good English level
  • Proficiency in using programs (MS-Office) and Computer Skills
  • Good communication skills
  • Experience in dealing and negotiating with difficult people.
  • Males only 
  • Maximum age 35 

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