Our Client a 5* star hotel based in Dubai is looking for Guest Relation's Agent.
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Anticipate guest needs and build rapport with customers
- Ensure compliance with health and quality standards
Accommodation & Food provided by employer.
- Diploma or BSc/BA in Hospitality Management is preferred
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills