Job Description:
 

Relationship management with customers main focus: 
 

• maintaining and operationally managing profitable, trustful, long-term, professional relationships with existing customer base. 
• Develop future market opportunities and new customer relations.
  Coordination of complex, international, multi-country based customers – direct B-to-B or via intermediate dealers.
• Initiation, product design (including. packaging, labelling requirements); Verification of financial & technical, feasibility; Cost & pricing, preparation and follow-up of offers, quotations, negotiations, contracts
  Ensuring fulfilment of orders on agreed time, quality and cost.
• Follow-up on orders and delivery.
• Strong interface with production, logistics

Job Requirements:

 

• Academic degree & in engineering is a plus
  Minimum 5 years professional experience in similar function.
• Experience in direct relationship management with international/European 3rd party customers, in dealing with complex international, European customers’ requirements (regarding products, contracts, processes, delivery) and short cycles from tender to delivery. Nice to have: experience in international intercompany business.
• Strong communication, collaboration, stakeholder management skills.
  Successful track record and ability to build and maintain trustful long-term relationships with international partners.
• Strong commercial understanding, experience and familiar with offering / tendering processes, quotations, negotiations.
• Strong technical understanding of technical products; familiar with feasibility of product development / customisation and close interface with production
• Financial and P&L understanding with clear profitability focus (cost, pricing, margins etc.)
  Knowledge of legal aspects / contracts, familiar with logistics aspects
• Highly energetic, self-motivated, independent, positive and fully committed to customer satisfaction. Performance and results orientation; track record of meeting ambitious plans and deadlines; ability to manage conflicting priorities with limited resources.
  IT: office applications
• Fluent in English (as daily business language), 2nd language a plus