Job Summary
Our client in the Logistic and Supply Chain service industry and is looking for Sales Specialist.
Job Description:
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep record of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
Job Requirements:
- Proven work experience as a Sales support specialist or Sales support associate
- Excellent knowledge of MS Office
- In-depth understanding of sales principles and customer service practices
- Experience 1-3 year in express courier field is a must
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- BS degree in Marketing or associates degree in relevant field a plus