Restaurant Manager

Dubai, UAE

Posted 11 days ago

14 Applicants already applied 9
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  • Experience Needed:
    8 to 10 years
  • Functional Area:
    Hospitality
  • Job Type:
    Full Time
  • Languages:
    English
  • Vacancies:
    1 open position
  • Salary:
    4000 to 5500 USD per month

Job Summary


Our client a Multinational British Catering Company based in UAE

 

Job Description:

 

  • Deliver superior service and maximize customer satisfaction
 
  • Respond efficiently and accurately to customer complaints
 
  • Regularly review product quality and research new vendors
 
  • Organize and supervise shifts
 
  • Appraise staff performance and provide feedback to improve productivity
 
  • Estimate future needs for goods, kitchen utensils and cleaning products
 
  • Ensure compliance with sanitation and safety regulations
 
  • Manage restaurant’s good image and suggest ways to improve it
 
  • Control operational costs and identify measures to cut waste
 
  • Create detailed reports on weekly, monthly and annual revenues and expenses
 
  • Promote the brand in the local community through word-of-mouth and restaurant events
 
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
 
  • Train new and current employees on proper customer service practices
 
  • Implement policies and protocols that will maintain future restaurant operations

 

Job Requirements:

 

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
 
  • Proven customer service experience as a manager
 
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
 
  • Familiarity with restaurant management software
 
  • Strong leadership, motivational and people skills
 
  • Acute financial management skills
 
  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus

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