Clients Relations Coordinator - Policy Admin

Dubai, UAE

Posted 18 days ago

2 Applicants already applied 2
  • Experience Needed:
    2 to 3 years
  • Functional Area:
    Admin & Office Support
  • Job Type:
    Full Time
  • Languages:
  • Vacancies:
    1 open position
  • Salary:
    2700 to 4000 USD per month

Job Summary

Our Client is one of the leading consultant & risk management firm in the UAE & GCC market. They are specialize in doing the back office duties that save you time & money.


Job Description:

  • Receiving and reviewing clients' emails for additions, Deletions, Replacement cards and discount cards.
  • Reply to the client in case of any missing documents or data, and follow up.
  • Getting the mobile numbers of the new additions and sharing them with the marketing team to send a welcome SMS.
  • Help the client with any inquiry about the request. 
  • following up on the request & Reply to the client once the request is done.
  • Reviewing the request in terms of adherence to the policy guidelines 
  • Prepare quarterly reports with a full analytics for the existing accounts
  • Request the invoices of the upcoming payments two weeks before the due date.
  • Review the invoices, and compare the reconciliation invoices with the archived sheet.


Job Requirements:

  • Bachelor’s degree .
  • 2-3 years of experience in same field ( medical & healthcare )  
  • Very good written and spoken English
  • Client relationships.
  • Problem-Solving Skills. 
  • Excellent formal correspondence through emails and messages.

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