Job Description:
 

• Serve as member of the Admission and Registration, participating in discussions, decisions, problem solving, and policy making.
• Provide administrative support by coordinating, implementing, and evaluating the admission services functions.
• Provide oversight of the full admissions process from inquiry to enrollment.
• Ensure focus on quality of customer service while achieving key goals. 
• Provide training to new staff and ongoing professional development when new process, policy, procedures, and system upgrades are introduces. 
• Assist in developing the communication plan for admission of students in collaboration with the Registrar.
• Ensures the security of private and confidential student information. 
• Preparing statistical reports and analysis.
• Ensures compliance with institutional policies and collaborates on procedures in support of those policies pertaining to the admission of students in undergraduate, graduate, foundation, and professional certification programs.
• Administering, reviewing, and maintaining accurate student records.
• Liaising with academic units regarding the assessment of transfer credit when requested.
• Assist in providing guidance and follow-up with Admission team for any student enquiries through direct meetings, live, chat, phone calls and emails in a professional manner.
• Conduct student interviews and guidance on supporting admission criteria as required. 
• Provide support in presenting detailed information about admission requirements and process to prospective students inquiring and visiting in person. 
• Maintain a database of student information, telephone logs and student feedback in order to generate student reports for management whenever required.
• Work closely with the student recruitment team, finance department, registration department, academic staff.

Job Requirements:

 

• Minimum of +3 years of working experience in the same field. 
• Knowledge of specific software programs used within your organization.
• Ability to work independently and within teams.
• Very organized and professional demeanor.
• Punctuality and adherence to policies and departmental functions is a must.
• Excellent interpersonal and communication skills.
• Time management and adherence to deadlines focusing on the quality of work.