Job Summary
Our Client operates in the fields of information technology, data center outsourcing, contact center, smart buildings, consumer electronics, social media development, food and beverage, land transport and PET re-manufacturing.
Job Description:
- Sell retail products, goods, and services to proper customers to achieve sales targets.
- Handle customers to find what they want by having sufficient knowledge of all products offered and their features to ensure a smooth sales process.
- Build strong relationships with customers to develop long-term customer loyalty.
- Coordinate with other sales representatives in the store to provide the customers with the highest level of quality.
- Follow up on orders and liaise with customers, retail, repair services, buyers, etc.
- Follow up on all customer requests to ensure the brand provides the highest level of customer service in the industry
- Manage ongoing customer relationships utilizing our System tools
- Assist customers with after-sales service issues.
- Maintain and update regular client correspondence.
- Monitor sales, promotions, marketing, and social media programmers, and activities over digital platforms.
- Review customers' concerns, needs, and preferences to create a smooth and seamless transactional process for buying products online
Job Requirements:
- Ownership
- Functional Skills
- Ideas presentation and Taking initiative
- Continuous Learning
- Customer Centricity
- Excellent knowledge of the different selling techniques and persistent to achieve the sales targets
- Market and Product Awareness
- 0-2 years in the E-Commerce or Retail Field
