Job Summary
Our client aim to be the pioneers of the coffee industry globally with a different concept of the idea, a simple and innovative idea in a simple and innovative way and new to the industry.
Job Description:
Job Summary:
The IT Agent is responsible for providing technical support, troubleshooting IT-related issues, and ensuring the smooth operation of hardware, software, and networks. This role involves assisting end-users, maintaining IT systems, and collaborating with teams to enhance IT efficiency and security.
Job Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
- Proven experience in IT support or a similar role.
- Strong knowledge of operating systems (Windows, macOS, Linux).
- Familiarity with networking concepts (LAN, WAN, VPN, firewalls).
- Experience with IT service management tools and ticketing systems.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Certifications like CompTIA A+, ITIL, or Microsoft Certified: Fundamentals (preferred).
