IT Supervisor

Doha, Qatar

Posted 16 days ago

17 Applicants already applied 15
Seen
  • Experience Needed:
    5-10 years
  • Functional Area:
    IT
  • Job Type:
    Full Time
  • Languages:
    English
  • Vacancies:
    1 open position
  • Salary:
    4000 to 5500 USD per month

Job Summary

  • Act as a technical escalation point and take lead on sensitive client issues that require immediate escalation and attention.
  • Assist with day-to-day operations of service department thru interactive daily communications with all company team members.
  • Design, implement and recommend technology solutions including directory, messaging, database, systems management, server virtualization, network storage and security to clients.
  • Provide skilled independent help-desk capabilities by phone, remote or face-to-face with our clients.
  • Debug complex problems.
  • Independently install and upgrade server, desktop and networking software and hardware as needed.
  • Maintain detailed awareness and understanding regarding current software and technical procedures.
  • Perform complex network functions.
  • Interface with third party vendors to assist with problem resolution.
  • Adhere to all company internal policies and procedures.
  • Work the required hours to complete assigned tasks.

Requirements:
 
  • Bachelor's Degree in Computer Science or a related field from an accredited university.
  • 5-10 years of technical experience with increasing responsibility.
  • Microsoft Exchange and Active Directory design, implementation and administration skills are required.
  • Backup & Disaster Recovery planning and implementation skills are required.
  • Strong background in networking is required.
  • Scripting, Powershell, and coding skills are a plus.
  • Senior Level Industry Certifications.
  • Experience working in an outsourced IT consulting environment is a plus.
  • Must have excellent organizational and project management skills.
  • Must have strong written and verbal communication skills.
  • Must be adaptable and capable of learning new software quickly.

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