Shift Supervisor

Dubai, UAE

Posted 13 days ago

10 Applicants already applied 21
Seen
  • Experience Needed:
    10 Years
  • Functional Area:
    Ops & Project Management
  • Job Type:
    Full Time
  • Languages:
    English
  • Vacancies:
    1 open position
  • Salary:
    2700 to 4000 USD per month

Job Summary


Our Client is looking for Shift Supervisor  to assist the management team in co-ordinating and controlling one of the three main areas in the restaurant: kitchen, dining area or front counter. Maintaining consistency and a high standard of Quality, Service and Cleanliness in these areas.



Role Responsibility:

 

  • Ensuring effective staff positioning to handle anticipated sales.
  • Deliver Gold Standards.
  • Ensuring product quality and quantities.
  • Monitoring QSC throughout restaurant.
  • Training and developing staff as outlined by Restaurant Manager, Senior Assistant Manager and Assistant Manager.
  • Completing checklist on your assigned area, kitchen, dining area or front counter.
  • Demonstrate high standards of Quality, Service and Cleanliness and set good examples of general conduct and leadership.
  • Complete own supervisors training book including training on preparation, production, front counter and dining area.
  • Ensuring customers are recognized and looked after with courtesy, efficiency and consistent speed of service (3 minutes or under).
  • Responsibility for reporting personnel, operational, health and safety problems to manager on duty.
  • Duties as directed or required by the manager running the shift.



Responsibilities of a Shift Supervisor:

Organisation and Training of Staff:

 

  • Induct all new staff using the Staff Training Presenter.
  • Identify individual and operational training needs.
  • Complete workstation training using the 4-step training method.
  • Give corrective coaching to all who need it.
  • Plan for staff training each shift – cross train staff.
  • Position staff in your area based on willingness, ability and need.
  • Evaluate staff at the start of the shift re: appearance, timekeeping etc.
  • Lead by example – follow all procedures and be professional in your conduct.
  • Plan for staff breaks and shift changeovers.
  • Act as the link between management and staff.


Requirements:

Skills/Qualifications:

 

  • Bachelor’s degree .
  • Leader ship skills.
  • Team building skills
  • Problem solving skills
  • Basic counseling skills
  • Negotiations skills
  • Effective verbal and listening and communications skills

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