Job Description:

 

• Review and moderate all user-generated content and user profiles.

• Moderate communities located on social networking sites including Facebook, Instagram, and other similar social media platforms, adapting methodology where appropriate.

• Manage the banned user process, and track and remove previously banned users

• Maintain the Moderation Guidelines and ensure they are up to date

• Service Community Admin accounts, processing emails, and complaints escalating when

• Manage consumer interactions by ensuring timely responses to all comments, messages, reviews, and visitors' posts.

• Produce reports on relevant moderation statistics, issues, and outcomes.

• Monitor all industry and company information and news to anticipate potential issues

Job Requirements:

• Good communication skills.

• Good writing skills.

• Excellent Computer skills.

• Good Experience using Microsoft Office