Our Client in the Publising and printing industry and is looking for Social Media Moderator.
- Review and moderate all user-generated content and user profiles.
- Moderate communities located on social networking sites including Facebook, Instagram, and other similar social media platforms, adapting methodology where appropriate.
- Manage the banned user process, and track and remove previously banned users
- Maintain the Moderation Guidelines and ensure they are up to date
- Service Community Admin accounts, processing emails, and complaints escalating when
- Manage consumer interactions by ensuring timely responses to all comments, messages, reviews, and visitors' posts.
- Produce reports on relevant moderation statistics, issues, and outcomes.
- Monitor all industry and company information and news to anticipate potential issues
- Good communication skills.
- Excellent Computer skills.
- Good Experience using Microsoft Office