After Sales Service Coordinator

Dubai, UAE

Posted 10 days ago

9 Applicants already applied 11
  • Experience Needed:
    1 to 3 years
  • Functional Area:
    Customer Service
  • Job Type:
    Full Time
  • Languages:
  • Vacancies:
    1 open position
  • Salary:
    1900 to 2700 USD per month

Job Summary

Our Client is currently expanding our After Sales Service Team and looking to hire young, dynamic, individuals who can perform the following: 


  • Receive customers’ complaints and inquiries via email and coordinate with assigned team member to respond/ follow up.
  • Follow up customers complaints and inquiries with the assigned branches until resolution.
  • Follow up schedules and update technicians with any canceled appointments.
  • Maintain an organized geographic work schedule for technicians.
  • Daily schedule review to maintain an organized schedule log, highlighting completed and pending job orders.
  • Maintain an organized archive of all job orders and related documents, in hard and soft copy forms.
  • Perform additional duties as communicated and assigned.


Job Requirements:


  • Bachelor’s degree in business administration or relevant field
  • Proven work experience as a Customer Service Coordinator or similar role
  • Strong work ethic and service skills
  • SAP experience/knowledge is preferred. 
  • Strong record-keeping and analytical skills
  • Excellent organizational skills and attention to detail
  • Very good expereince using Microsoft Office Suite 

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