Abu Dhabi, UAE

Posted 97 days ago

5 Applicants already applied 4
  • Experience Needed:
    2 to 4 years
  • Functional Area:
  • Job Type:
    Full Time
  • Languages:
  • Vacancies:
    1 open position
  • Salary:
    1900 to 2700 USD per month

Job Summary

Our Client a Multinational Catering British Company based in AUH & Dubai


Job Description:

Our client is currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Butler you are responsible to provide professional and personalized service to our guests who stay in the hotel Villas and Suites assigned to you, ensuring their stay will become a memorable experience. Your role will include key
responsabilities such as:

• Welcome guests upon arrival and conduct a general orientation of  the Suite / Villa for the guests

• Act as a point of contact for the guest during their stay, assisting with any arrangements or requests of the guest

• Identify and anticipate guest needs and ensure personalized service is provided

• Liaise with the Front Office Guest Service Team, and any other relevant department or section to fulfil all requests or recommendations that the guest has. e.g. in room dining, restaurants, laundry, Spa bookings, special occasions, outside hotel requirements

• Liaise with other departments that require access to the Suite / Villa for operational purposes in order for them to discreetly access whilst the guest is out, or in coordination with the guest. e.g. pool cleaning, room cleaning, turndown service, maintenance etc.

• Maintain up to date knowledge of the Suites / Villas in-room facilities, services and technology

• Keep guests informed of hotel facilities, services, promotions and activities in an informative and helpful manner

• Update guest feedback using QMS / Glitch / PMS

• Assure presence during the departure of guests to bid a fond farewell

Accommodation, Food and Transportation provided by employer

Or Share
with your Friends

Recent Jobs

Our Expertise
  • Hospitality
  • Banking & Financial Services
  • Consultancy, strategy and change
  • Engineering & Manufacturing
  • Finance & Accounting
  • Human Resources
  • Sales & Marketing
  • Procurement & Supply Chain
  • Retail
  • Secretarial
  • Technology & Digital
  • Construction & Property
  • Executive Search
  • Healthcare & Life Sciences
  • Legal
  • Oil & Gas
  • Tax
  • Treasury
    Please Subscribe to our newsletter below, to get regular job alerts.