Job Description:
 

• Ensure applying department SOPs through ensuring that all products at its places with the agreed standards for effective results.
• Manage and organize delivering the orders on time to the distributor to ensure customer satisfaction.
• Review and analyze warehouse stock to ensure there is no overstock to maintain the company's goods.
• Review and analyze warehouse team's productivity through analyzing the number of lines achieved …etc.
• Review and follow up the return orders to identify the reasons and to control it.
• Review and follow up all products which didn't deliver to the customer due to problem in picking to ensure customer satisfaction.
• Manage and follow up "scanning expire process" to remove all products that are near to be expired.
• Manage to receive and delivering expires from customers to the platform to ensure maintaining the company's rights.
• Conduct and follow up stock take process to ensure system balance is equal to the physical one.
• Review and apply all received memos come from the ministry of health to ensure saving the company's image.
• Review and ensure not exceeding the agreed limit to resolve customer's problems on the CRM system to ensure customer satisfaction.
• Ensure the availability of all operations tools and equipment to ensure no work interruptions.
• Follow up with maintenance concerned employees the operation tools and equipment to ensure smooth work operations.
• Calculate incentives for the warehouse team.
• Communicate and resolve any escalated problems related to the warehouse along with all concerned parties to ensure smooth work operations.
• Review and analyze frequent reports regarding rounds, transfers, stock modifications, cycle count, headcount, damages to ensure following department KPIs and achieving department objectives.

Job Requirements:


 

• A University degree in Pharmaceutical Sciences is a must.
• Supply chain management, Lean warehouse, logistics…etc are preferable.
• Very Good User of MS office.
• Very Good analytical abilities.
• Well organized and Follow up skills.