Job Description:
 

• Contact potential or existing customers to inform them about a service using scripts

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Keep records of calls and sales and note useful information

Job Requirements:


 

• Proven experience as telesales representative or other sales/customer service role

• Proven track record of successfully meeting sales quota preferably over the phone

• Ability to learn about products and services and describe/explain them to prospects

• Excellent knowledge of English

• Excellent communication and interpersonal skills

• Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints