Job Summary
Our client an express and supply chain company, present in over 220 countries and territories across the globe, making it the most international company in the world.
Job Description:
- Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional interface and image to customers and the general public.
- Responsible for work processes that affect the success of own role and contribute to the overall performance of the department.
- Under tight deadlines picks up, handles, and delivers time-sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and company time requirements. Is accountable for cash transactions during the delivery or collection of shipments and the maintenance of the allocated vehicles.
- Follows up on all customer inquires. Informs Supervisors and Team Leaders on all service-related issues. Provides quality feedback to customer service on service incidents when the need arises. Is able to provide good sales lead to the sales team.
- Work under general supervision with regular review and guidance from a supervisor. Refer complex and unusual problems to supervisor.
Job Requirements:
- 1-3 Years of experience in the area of responsibility. Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function. Demonstrates basic knowledge of a technical or specialty area. Readily learns and applies new information/concepts in the area of practice.
