Job Description:
 

- Answer questions about products or the company.

- Answer the students' inquiries.

- Keep records of calls and note useful information.

- Experience in customer service  or telesales is essential

- Working knowledge of MS Office

- A results-oriented approach


 

Job Requirements:


 

• +3 years of experience in the same job
• Ability to learn about products and services and describe/explain them to prospects
• Very good English command
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints