Job Summary
Our Client a bakery was founded in 2011. Exception started with one branch, and today they operate 20 branches all over UAE.
Preferable experience in the Food & Beverage specially in Pastry industry to provide support to Human Resources team with the following responsibilities:
- Oversee Operations:
- Manage all areas of the branch, making final decisions on important matters.
- Ensure compliance with food safety and sanitation regulations.
- Develop and implement creative strategies to increase productivity and sales.
- Staff Supervision:
- Train, supervise, and evaluate performance of branch staff, including bakers and cake ,oriental sweets , healthy products ….etc, and decorators.
- Customer Service:
- Set sales goals, track performance, and adjust strategies as needed.
- Monitor sales metrics and report progress to senior management.
- Customer Relationship Management:
- Address customer complaints and concerns professionally.
- Menu Planning and Display:
- Plan and implement bakery menus, ensuring a variety of bakery items.
- Manage bakery displays to attract customers
- Budgeting and Cost Control:
- Create and maintain budget plans, managing cost controls.
- Collaboration and Goal Setting:
- Work with management to set branch goals and initiatives.
Job Requirements:
- Experience:
- Age: Candidates should be under 35 years old
- Minimum of 4 years of relevant experience in food retail in GCC .
- Proven experience in Branch Manager within the food industry, preferably in bakery and pastry products.
- Knowledge and Skills:
- Familiarity with bakery operations, baking techniques, cake ,oriental sweets , healthy products, and food safety regulations.
- Excellent organizational and leadership skills.
- Proficiency in Microsoft Office and business application software
- Analytical Thinking:
- Strong analytical thinking and problem-solving abilities
- Education:
- Bachelor’s degree in business administration, marketing, supply chain management or a related field.
- English proficiency is at an acceptable level in speaking, writing, and reading.