Front Office Instructor
Dubai, UAE
Posted today
Posted today
Job Description: - Train students on the complete Guest Cycle: reservations, check-in/out, and concierge. - Teach Customer Service Excellence, professional complaint handling, and upselling. - Deliver Hospitality English and essential Hotel Terminology classes. - Provide hands-on PMS training (Opera, Fidelio, or equivalent). Job Requirements: - Bachelor’s degree in Hotel/Hospitality Management or Tourism. - 2-5 years of practical experience in Front Office operations. - Deep practical knowledge of at least one major PMS system - Excellent spoken English and a strong customer-service mindset. - Immaculate professional grooming standards.
Our Client is an innovation-focused, people-centered organization specialized in training and continuous development, offering tested channels towards leadership and competitive productivity to both companies and individuals.